Policies

(Note: Two Eagles Legacy is not responsible for any misunderstandings due to customers not reading the Policies before ordering.)

Two Eagles Legacy provides an in stock inventory to cut down on waiting time. If you want items that you don’t see feel free to contact us. All items that are in stock will appear from Two Eagles Legacy’s EBay store. If you do not wish to use EBay, then email Two Eagles Legacy. We offer Square invoicing. This means you can pay with any major debit/credit card. Due to PayPal freezing large amounts of my working capital PayPal is no longer accepted. I am sorry for the inconvenience, but I have a record of 100% positive feedback, and no chagebacks, and PayPal still froze funds for 6 months. 

Returns or Exchanges

Customers have 2 days to contact us if the item(s) arrive damaged. We aim for complete customer satisfaction. Let us know if something is wrong and we will do what we can to make it right. Since these items are, all hand made no returns or refunds are accepted. We will offer exchanges, or free repairs to mailed damaged goods. Items over $100.00 will include insurance, otherwise only priority mail offers $50.00 insurance or higher. I will not insure First Class items.

Custom Orders

No custom orders that are vulgar, obscene, suggestive, abusive or otherwise similarly themed will be considered.

Orders will be processed on a 'first come, first serve basis'. No special deadlines will be made, but the piece will be completed in the order in which it was received most of the time averaging 3-6 weeks.

All completion times for commission pieces will vary depending on the size, type, and quantity of the order. Emails/Calls will be sent When I have started the order, and when I have shipped the item(s). Photos of completed items may also be sent upon requests.

When a purchase is made, all sales are final. No refunds or returns will be processed or accepted if the item(s) arrive broken, then a dispute will be filed with the shipping company, and repair arrangements can be made for free or exchanges will be accepted.

Shipping Information:

When a purchase is made through the in stock EBay store items Ebay will calculate the shipping costs. If you place a custom order, then I will calculate shipping based on the item's size, weight, and your location. For items under 13 oz. you have the option of USPS First Class, or Priority Mail. Anything over is Priority, FedEx, UPS charges. (Note: Any items that are up to $50.00 insurance is automatically provided. All item(s) over $50 will have additional insurance.) The following shipping costs are:

 

Payments:

credit cards

paypal